Important — please read.
Fynn AI is an interview coaching and educational platform. We do not guarantee employment, job offers, interviews, promotions, career outcomes, or any hiring decisions. You remain solely responsible for your own job applications and career decisions.
01 — AgreementAcceptance of Terms.
By creating a Fynn AI account or using the Service, you agree to these Terms & Conditions and our Privacy Policy. If you do not agree, you may not use the Service.
02 — EligibilityEligibility.
You must be at least 13 years old to create a Fynn AI account, and at least 18 (or the age of majority in your jurisdiction) to enter into a paid subscription. By using the Service you represent that you meet these requirements.
03 — AccountsAccount Creation.
You are responsible for safeguarding your account credentials and for any activity that occurs under your account. Notify us promptly at support@fynn-ai.com if you suspect unauthorized access.
04 — ResponsibilityUser Responsibilities.
You agree to:
- Provide accurate information when you create an account or upload a resume.
- Use the Service only for lawful, personal, non-commercial interview preparation.
- Keep your credentials confidential.
- Comply with these Terms and all applicable laws.
05 — Acceptable useAcceptable Use.
You may not:
- Reverse engineer, decompile, or attempt to extract source code or model weights from the Service.
- Use the Service to harass, defame, or harm any individual.
- Upload content you do not have the right to upload, including another person's resume or identifying information without consent.
- Scrape, mirror, or systematically copy content from the Service.
- Bypass, disable, or interfere with security or rate-limiting features.
- Use the Service to generate, distribute, or facilitate any illegal content.
06 — ResumesResume Uploads.
By uploading a resume, you confirm that the resume describes you and that you have the right to share its contents with Fynn AI for the purpose of receiving coaching. Fynn AI uses your resume only to personalize coaching and improve your experience.
07 — AI CoachingAI Coaching Services.
Fynn AI's coaching, scoring, and recommendations are generated by machine-learning systems. While we work hard to make Finn helpful and accurate, AI output can contain errors. Coaching is provided as a study and practice aid, not as professional career, legal, financial, or psychological advice.
You are responsible for evaluating any suggestion before acting on it.
08 — PlansSubscription Plans.
Fynn AI offers free and paid subscription plans. Plan features, limits, and prices are described at the point of purchase and may change from time to time. Material changes will not take effect for your current billing period.
09 — BillingBilling.
Paid subscriptions are billed through the app store you signed up through (Apple App Store, Google Play, or our web checkout). You authorize the relevant provider to charge your payment method on the schedule shown at checkout.
10 — RenewalsRenewals.
Subscriptions renew automatically at the end of each billing period at the then-current rate unless you cancel before the renewal date. You can manage renewals from the same app store you subscribed through.
11 — CancellationsCancellations.
You can cancel a subscription at any time from your app store account settings. After cancellation you will continue to have access to paid features until the end of your current billing period; we do not pro-rate partial periods.
12 — RefundsRefunds.
Refunds for subscriptions purchased through the Apple App Store or Google Play are handled by those stores under their respective refund policies. For purchases made directly through Fynn AI, email support@fynn-ai.com within 14 days of purchase and we will review your request.
13 — IPIntellectual Property.
The Fynn AI Service — including software, design, content, models, branding, and the Finn character — is owned by Fynn AI and protected by intellectual-property laws. We grant you a limited, personal, non-exclusive, non-transferable license to use the Service in accordance with these Terms.
14 — Your contentContent Ownership.
You retain ownership of the content you upload, including your resume, interview responses, recordings, and transcripts. By using the Service you grant Fynn AI a limited license to store, process, and analyze your content for the sole purpose of providing the Service to you. This license ends when you delete the content or your account.
15 — SuspensionAccount Suspension.
We may suspend or terminate your account if you violate these Terms, abuse the Service, or place other users or our infrastructure at risk. We will, where reasonable, give you notice and an opportunity to address the issue first.
16 — LiabilityLimitation of Liability.
To the maximum extent permitted by law, Fynn AI and its affiliates will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, revenue, data, or opportunities — including loss of a job offer, interview, or promotion — arising from your use of the Service.
Our aggregate liability for any claim arising from the Service is limited to the greater of (a) the amount you paid Fynn AI in the twelve months before the claim, or (b) one hundred U.S. dollars.
17 — IndemnificationIndemnification.
You agree to indemnify and hold harmless Fynn AI, its officers, employees, and contractors from any claim arising out of your misuse of the Service, your violation of these Terms, or your violation of any third-party right.
18 — TerminationTermination.
You may stop using the Service and delete your account at any time. We may terminate or restrict your account if you breach these Terms or if we are required to do so by law. Provisions that by their nature should survive termination — including IP, liability, and indemnification — will continue to apply.
19 — LawGoverning Law.
These Terms are governed by the laws of the State of Delaware, USA, without regard to conflict-of-law rules. Any dispute arising from these Terms or the Service will be resolved in the state or federal courts located in Delaware, and you and Fynn AI consent to personal jurisdiction there.
20 — ContactContact.
Questions about these Terms? Email support@fynn-ai.com. We typically respond within 24–48 business hours.
support@fynn-ai.com
Account, billing, legal, and product questions — all in one inbox.